FREQUENTLY ASKED QUESTIONS

Q. Ownership and Copyright of your Logo?

There is no need to file for copyright protection in Australia. An author automatically has copyright protection as soon as he creates and expresses his original work in a tangible form, such as in a recording or writing. When we finalize your project, we send you a copyright transfer document that gives you ALL ownership rights forever. You then own the copyright.

 

Q. What are Vector images?

Vector images are resolution independent. When you shrink or enlarge a vector image, your shapes get larger, but you won’t lose any detail or get any pixelation. Vector images are typically used for logos, icons, typesetting and digital illustrations.

 

Q. What are EPS files?

EPS is used primarily as a vector format. Typically, an EPS file includes a single design element that can be used in a larger design. With an EPS file, you don’t have to worry about where the logo will be placed or printed. No matter the size, it will always appear at the correct resolution.

 

Q. Designs vs Revisions?

There are two distinct stages in the design process for any project - the initial concept design and the rounds of revisions that follow.

Design - our designers will create a number of design concepts, that explore the different directions for your project that you then choose from.

Revision - we define a revision as a change or variation to the initial design concept. A revision is meant to be a slight modification to progress toward the final design.

In most cases you may not need to use all the included revisions to get your design to the final stage.

Example:  we can change text, fonts, colour, position with a revision. However, new design concepts, like an emblem or mascot will require a new design

 

Q: Feedback and Revisions?

Once a design draft is presented, the client has a specified number of days to provide their feedback. Once all of the comments, ideas and questions are consolidated and we provide a new version, that's the end of that round of revision.

 

Q: What is the difference between Major and Minor Revisions?

There are typically major and minor revisions. Example: Moving photos and text around the page means we are doing layout changes and that is a major revision. However, changing a short text phrase here and there is a minor revision. Minor revisions are not charged.

 

Q: Finished Artwork vs Preliminary Artwork?

Finished Artwork:

- Our clients receive finished artwork with all the files necessary to produce the design, including EPS (Vector Format)

What you DON'T receive with this pricing:

- Preliminary artwork and sketches

 

Q: What are Native Files?

The original editable files are a blueprint by which we create your design. Source files of anything we create provide a pedigree, audit trail and a blueprint for our original work. Depending on the project native files can be requested free of charge.  In some cases they can be purchased IE. illustrations, art, cartoon & caricature, as specified in the quote

 

Q: Do you only accept PayPal?

We also accept bank transfer and cheques. PayPal is for secure credit card payments.

 

WHY US?

Designing is all we do!

Experienced & Passionate

Fast, reliable and on time

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